Refund Policy

Effective Date: [25 July 2025]

This Refund Policy applies to all ticket/pass purchases made through https://dandiyamix.pristineideas.com for the Dandiya event organized by Pristine Ideas Private Limited, located at A-2, Dr. Govind Narayan Model Town, Chuna Bhatti, Bhopal, Madhya Pradesh 462016.

1. No Refunds

All ticket/pass sales are final and non-refundable. Once a ticket/pass is purchased, it cannot be cancelled, exchanged, or refunded under any circumstances, including but not limited to:

• Change of personal plans
• Incorrect ticket selection
• Failure to attend the event

2. Event Cancellation or Rescheduling

In the unlikely event that the Dandiya event is cancelled or rescheduled by Pristine Ideas Private Limited:

• Ticket holders will be notified via the email address provided during purchase.
• Refunds or credits may be issued at the sole discretion of Pristine Ideas Private Limited.
• If the event is rescheduled, tickets will remain valid for the new date.

3. Duplicate Transactions

If you believe you have been charged more than once for the same ticket/pass, please contact us immediately with proof of the duplicate transaction. We will investigate and, If approved then refund will be credited to original payment method in 7 days.

4. Technical Issues

If you experience technical issues during the purchase process that result in an unsuccessful transaction, please contact us at info@pristineideas.com or call +91 8269303234 for assistance.

5. Contact Us

For any questions or concerns regarding this Refund Policy, please contact:

• Company Name: Pristine Ideas Private Limited
• Address: A-2, Dr. Govind Narayan Model Town, Chuna Bhatti, Bhopal, Madhya Pradesh 462016
• Email: info@pristineideas.com
• Phone: +91 8269303234